Mental Health Programs

The Employee Assistance Program is a free benefit for employees and their family members, whether you enroll in or opt out of the medical plan.

Coverage includes:

• In-person Office Visits: Receive 10 in-network confidential counseling/therapy sessions per year at no cost. If counseling beyond the 10 sessions is needed, coverage can continue through the Medical Star 500 or Star 1000 Plan at a $25 copay per session or through the Star Saver Plan at 20% coinsurance after deductible.
• TalkSpace: Talkspace supports employees, adult dependents, and adolescents 13+ with therapist-led virtual care services that provide on-demand support to tackle a variety of mental health topics. Users can text or have a video or voice call with a therapist 24/7. Receive 10 weeks of sessions per issue with unlimited access to the provider (equivalent to 10 free in-person sessions) at no cost. Contact the EAP at 888-238-6232 or visit the EAP website (username is Astellas and the password is EAP).

Employees and family members enrolled in the Astellas Medical Star Plans seeking mental/behavioral health care outside of the EAP can locate in-network providers by searching for a specialist in your Aetna Navigator account, via the Aetna Health mobile app, or by calling the Member Services Concierge line on the back of your medical ID card. All mental and behavioral office/virtual visits are a $25 copay (in- or out-of-network*) with an unlimited number of visits per plan year.

*Out-of-network is subject to reasonable and customary charges

Teladoc General Medicine provides Astellas Medical Star Plan members (13 and older) convenient access to mental and behavioral health care specialists from the comfort of your home.

You can establish an ongoing relationship with a psychiatrist, psychologist, counselor, or social worker. Scheduling is convenient and appointments occur within one week of your call, which can be critically important for those who suffer from depression, anxiety, and work, family, or relationship stress. All mental and behavioral Teladoc General Medicine visits are a $10 copay for the Star 500 and Star 1000 Plans or 20% coinsurance for the Star Saver Plan. Call Teladoc General Medicine at 855-835-2362, download the Teladoc Mobile App, or visit their website for more information.